Process Mapping Articles 
 1. Where does the Solution Provider fit in? 
 2. Development Experience 
 3. Technical Ability 
 4. Support Capabilities 
 5. Resources 
 6. References 
 7. Checklist 
7. Checklist
Attribute
Steps to take
Development Experience
Ensure that the provider has significant and provable development experience in their own right.
Technical Ability
Choose a provider with a good technical grasp of the product, not just an overview or sales information.
Support Capabilities
Confirm the existence and actual usage of any promised support systems.
Resources
Check on the resources that will be available when you are interested in getting technical assistance.
References
Ensure that supplied references are actually related to the provider.
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